Preventing crime

NHW Croydon – Friday Fly-out
What is Phishing?
Phishing is a way scammers try to steal your identity and gain access to usernames and passwords, to then steal money. Phishing usually takes place through spam emails sent to millions of addresses. These emails look like they come from a genuine companies, usually a bank or credit card company, and they ask for details of your account. The company claims you need to update or confirm your account details by clicking on a link. The link then takes you to a bogus website where your details can be used by criminals. Your bank will never ask you to confirm your user name or password by clicking on a link in an email and visiting a website.

Making sure you have a secure link.
You can make sure you have a secure link in three ways:
• check there’s a padlock symbol in the browser window frame, which appears when you attempt to log in or register. Be sure the padlock is not on the page itself – if it is this will probably indicate a fraudulent site
• check the web address begins with ‘https://’. The ‘s’ stands for ‘secure’
• if you’re using the latest version of your browser, the address bar or the name of the site owner will turn green.

Her Majesty’s Revenue and Customs (HMRC) tax rebate scams
Victims have received phishing emails/texts purporting to be from HMRC about tax rebates. After either downloading a file attached to the emails or clicking on a link, devices have been infected with Dridex (a type of banking malware) or Locky ransomware (which locks devices and demands a ransom) from a hacked website.
When victims click on the link in the HMRC spoofed texts they are redirected to a registration page requesting personal details. The emails and texts appear genuine and the victims who have provided their personal details have consequently had direct debits, mobile phone contracts and new bank accounts set up using their personal information. HMRC would never contact people using these methods.

Virgin Media – Payment Scam email.

Emails have been received which claim to be from Virgin Media stating that your monthly payment can’t be processed and your media service will be cut off. There is a link you are asked to click on- this is a scam, please do NOT click on the link, if you have any concerns about payment to your provider contact them directly.

If you receive a possible scam email remember don’t reply to the email, don’t click on any links or open any attachments. Report it to action fraud